Terms & Conditions

Last updated 7th Sept 2018.


To get putting on the green, we ask for payment of mini golf at the time of booking. If for some reason you can’t make it, as long as you let us know prior to the listed time frames, we will be happy to rearrange your booking or provide a refund:

48 hour notice for mini golf, drinks and/or restaurant
7 day notice for mini golf & a reserved bar area
14 day notice for mini golf & an exclusive area

*Christmas terms and conditions may change.


Under 18s are only permitted in the venue at the following times:

Saturday and Sunday until 5pm (Last tee time 4pm)

Sun – Wed: All day
Thurs – Sun: Until 6pm (last tee time 5pm)

White City
Sunday - Friday: Until 7pm (last tee time 6pm)
Saturday: Until 5pm (last tee tme 4pm)

Valid I.D. is required. All 12s and unders must be accompanied by a supervising adult (1 adult in each playing set of 5). Children under 5 years of age are not permitted on the mini golf courses.


As a condition to play mini golf, all players must be aware of and consent to filming. Photography and video footage may be used for PR purposes and marketing material. Soon you will be able to capture those winning moments through instant replay technology built into the courses too.


If you have a general enquiry then please call 020 3912 9400 or email info@puttshack.com. If you have some feedback from a recent visit, please email feedback@puttshack.com