Terms & Conditions

Last updated 7th Sept 2018.

MINI GOLF

To get putting on the green, we ask for payment of mini golf at the time of booking. If for some reason you can’t make it, as long as you let us know prior to the listed time frames, we will be happy to rearrange your booking or provide a refund:

48 hour notice for mini golf, drinks and/or restaurant
7 day notice for mini golf & a reserved bar area
14 day notice for mini golf & an exclusive area

White City Under 18’s

Kids must be supervised by at least one responsible adult per group of five under 12s.

Children over the age of 7 are welcome to play on our courses.

Under 18s are welcome in the venue at the below times:
Monday: Open - 7pm (last tee time 6pm)
Tuesday: Open - 7pm (last tee time 6pm)
Wednesday: Open - 7pm (last tee time 6pm)
Thursday: Open - 7pm (last tee time 6pm)
Friday: Open - 5pm (last tee time 4pm)
Saturday: Open - 5pm (last tee time 4pm)
Sunday: Open - 7pm (last tee time 6pm)

Lakeside Under18’s

Kids must be supervised by at least one responsible adult per group of five under 12s.

Under 18’s are welcome in the venue at the below times:

Monday: All Day
Tuesday: All Day
Wednesday: All Day
Thursday: Open - 7pm (last tee time 6pm)
Friday: Open - 7pm (last tee time 6pm)
Saturday: Open - 7pm (last tee time 6pm)
Sunday: Open - 7pm (last tee time 6pm)

Bank Under18’s

Kids must be supervised by at least one responsible adult per group of five under 12s.

Kids will be welcome in the venue everyday from Saturday 21st December at the below times.

Monday: Open - 7pm (last tee time 6pm)
Tuesday: Open - 7pm (last tee time 6pm)
Wednesday: Open - 7pm (last tee time 6pm)
Thursday: Open - 7pm (last tee time 6pm)
Friday: Open - 5pm (last tee time 4pm)
Saturday: Open - 5pm (last tee time 4pm)
Sunday: Open - 7pm (last tee time 6pm)

STUDENT OFFERS

Students offers are not valid in conjunction with any other offer.

FILMING & PHOTOGRAPHY

As a condition to play mini golf, all players must be aware of and consent to filming. Photography and video footage may be used for PR purposes and marketing material. Soon you will be able to capture those winning moments through instant replay technology built into the courses too.

BIRTHDAY CLUB

When signing up to our Birthday Club, the birthday boy or girl will receive a complimentary game of golf and a glass of prosecco on us (Fizz only for over 18’s). For any fully paying guest that comes with the birthday person, will also receive a glass of prosecco free of charge. To claim, you must sign up to our Birthday Club data base. You will receive an email 5 weeks prior to your birthday.
When booking, please quote ‘It’s my birthday’ on the form. The events team will ask for a copy of your confirmation email before securing your booking. Offer can be redeemed once 5 weeks prior and 2 weeks after your birthday. No cash alternative available and cannot be redeemed with any other offer.

LOSING PLAYER FREE GAME VOUCHERS

If you have consented to Marketing communications from Puttshack and you are the last player in mini golf in your party, you will receive a voucher for a free game of golf on us. Free game email will contain a QR code and this must be scanned at the kiosks when arriving at the venue. Once scanned QR code will become void. Walk up only, not available to pre-book. Valid Sunday – Friday.

EMERGENCY SERVICES OFFER

Must show a valid Blue Light Card. Up to a maximum of 5 people per booking. Not in conjunction with any other offers. Subject to availability. Available at all UK sites.

CONTACT

If you have a general enquiry then please call 020 3912 9400 or email info@puttshack.com. If you have some feedback from a recent visit, please email feedback@puttshack.com