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FAQ

HOW DOES THE GAME WORK?

Our balls are the best in the game. Your ball will be assigned to you, records every shot and registers your scores on the leaderboard.

IS THERE A DRESS CODE?

No. Puttshack has no dress code. We want all guests to feel comfortable in the venue – just be dressed to make sure you can get your best swing on when playing golf.

HOW LONG DOES A GAME LAST?

Each game will last approximately 30 minutes, depending on how busy we are and how many people are in your group.

ARE LARGE GROUPS WELCOME?

Groups up to 12 can book mini golf online, and groups over 13 can submit an inquiry here.

ARE KIDS ALLOWED?

We welcome kids into all our venues until a certain time on certain days. Please check our individual venue pages for details. All children must be supervised by an adult. We recommend that children aged 7+ play as it can be challenging for younger players.

DO YOU SERVE FOOD?

We sure do, we have a wide range of dishes suitable for all ages.

DO I HAVE TO BOOK A GAME OF MINI GOLF IN ADVANCE?

We recommend booking online to secure your round of mini golf, especially during peak hours.

CAN I ADD A GAMEOF MINI GOLF ON AFTER I PLAY?

If we have space, of course! Check the kiosks in the venue or speak to one of our team members who will be more than happy to help.

WHAT COURSE WILL I BE ON? CAN I REQUEST A SPECIFIC COURSE?

The system is designed to allocate the course that is best suited for your group size at that particular time. If you do have a specific request or ADA requirement, let us know and we will do our best to accommodate.

DO WE HAVE TO BRING OUR OWN PUTTERS AND BALLS?

Nope. That would be silly. Plus our balls have special chips in them so we can track your score! All our putters are sanitized after each use so they are fresh and clean for use.

WHAT TIME SHOULD WE ARRIVE FOR OUR BOOKING?

If you plan to eat before your game we recommend 1 hour before. If you plan to play first we recommend at least 15 minutes before your tee time.

CAN WE STAY IN THE VENUE ONCE WE ARE DONE PLAYING MINI GOLF?

Where else would you go? There’s a bar and restaurant waiting for you.

CAN I BOOK A TABLE FOR FOOD AND DRINK?

Groups of 13+ with a pre booked package have a reserved space. For groups under 12 we’ll seat you when you show up. Don’t worry, our venues have lots of space for everyone.

CAN I BRING MY TINY DOG IN? HE’S POTTY TRAINED…

Hundreds of dogs chasing balls? Funny, but not practical. Service-dogs are always welcome though.

CAN I RENT A PRIVATE COURSE, RESERVE AN EXCLUSIVE AREA/AREA IN THE BAR OR THE WHOLE VENUE?

Absolutely, inquire here.

HOW CAN I PROVIDE FEEDBACK ABOUT MY VISIT?

Please email support@puttshack.com.