GOOD CLEAN FUN
Game (back) on Putters! Bookings are now open for Puttshack Lakeside and White City from 17th May and Bank from 19th May.
We will of course be sticking to all government guidelines which means we are only accepting groups of up to 6 people or 2 households until the 21st June – after this date all restrictions are due to be lifted (whoop!)
Good clean fun is still very much on the table and we have a whole host safety measures in place to make sure we deliver the same fun Puttshack experience with safety as a priority for both our guests and teams.
BOOK ONLINE EVERY TIME
We love unexpected guests but at this time we recommend that you book online in advance. Our new booking system makes it easier to book and manage your tee time online.
ONLINE PLAYER REGISTRATION
You can now register EVERY player in your group online up to 15 minutes before your tee time.
We ask that you wear a face covering when in our venues apart from when you are eating and drinking. All food and drinks must be consumed at a table. Face masks must be worn at all other times.
We’re staggering tee times to ensure your small group has plenty of space to enjoy your round of mini golf. We’ve also placed distancing markers in our venues to remind you to keep your distance. Our teams will take great care of you in our bars and restaurants where we will offer full table service.
MOBILE FOOD & DRINK ORDERING
Simply use your camera to scan the QR code and you can order from our menu and pay from your phone. (Disposable menus are also available upon request.)
ENHANCED CLEANING PROCEDURES
Clubs and balls will be sanitised after every use. You can expect to see multiple hand sanitising stations around the venue and increased frequency of cleaning, especially around high touch areas.
TEAM MEMBER SAFETY
Each of our team members will be wearing a super cute mask and will undergo a health screening upon arrival at work. Shifts and procedures have been updated to allow more social distancing for our teams. They’ll have to hold their hugs and high 5s in too. Any member of staff who experiences Covid-19 symptoms or has been exposed to Covid-19 is being asked to stay home and isolate for 14 days.
How will you ensure social distancing in the venue? We have large venues and unique tech that enables us to stagger play times so you and your small group can enjoy your own space.
How many people can I book in the group? At this time you can only make online bookings for up to 6 people, however if your househod bubble is bigger than this you can ring our sales team on 020 3912 9400 to book.
Do you accept cash? Not at the moment. All transactions at venues will now be card only.
Can I make a future booking for a larger group? We love making plans for the future. Yes, you can make a future booking and we have introduced more flexible booking terms so that you can make changes if guidelines change or your plans change. Please get in touch with us on 020 3912 9400 to enquire.
Do I have to order food and drinks online when I am in venue? We recommend using our online menu but you don’t have to. We will have some disposable menus available but we do ask that you pay by card as we will not be accepting cash at this time.
What if my plans change? No worries. You can amend your booking online up to 24 hours before your tee time.
Can I add my details to track and trace? We automatically hold lead booker details and will have this information available for track and trace in compliance with government legislation.