These Terms of Service (the “Terms”) form a legally binding agreement between you (“you”, “your”, “User”) and Puttshack USA Inc., Puttshack Ltd and their respective affiliates and subsidiaries (“Puttshack”, “we”, “us”, “our”). These Terms govern your access to and use of Puttshack’s services, including your use of or presence at any of our venues (each, a “Venue”), use of our websites, applications, on-site kiosks or consoles (each, a “Console”), equipment or food and beverage services (collectively, the “Services”). Please read these Terms carefully to ensure you understand them before using our Services. By using our Services, you acknowledge that you have read, understood and agree to be legally bound by these Terms. If you do not accept these Terms, you must not use our Services. If you have any questions, please contact us at the contact information above or ask a member of our Venue staff for clarification.

If you are under 18 years of age, you may not use the Services unless a parent or legal guardian agrees to these Terms on your behalf. By permitting a minor to use the Services, the parent or legal guardian: (a) agrees to these Terms in their own individual capacity and on behalf of the minor; (b) accepts full personal responsibility for all activity conducted under that account; (c) agrees to be personally bound by all provisions of these Terms; and (d) acknowledges and agrees to observe, on behalf of and for the benefit of the minor, all safety warnings and precautions set out in these Terms, including the magnetic components and medical devices notice in Section 2 (Assumption of risk).

1. Bookings and payments

All bookings for golf games and reservations for our Venues are subject to our Booking Terms, which are available on our website or through our sales team and are incorporated by reference into these Terms. By making a booking, you agree to comply with the Booking Terms, including provisions on cancellations, rescheduling and modifications. Payment for all bookings, games and other Services must be made in full at the time of purchase, unless otherwise specified. We accept payment via major credit and debit cards, and all payment transactions are handled by secure third-party payment processors. By providing payment information, you authorize us (or our processor) to charge your selected payment method for the total amount of your purchase.

The prices for our Services are quoted on our website, app or at the Venue at the time you submit your booking or make an on-site purchase. If you are in the United Kingdom, all quoted prices are inclusive of applicable taxes (such as VAT). If you are in the United States, quoted prices are exclusive of applicable sales and other taxes, which will be added and shown at checkout. In each case, applicable taxes will be calculated and collected at the time of purchase, whether at the time of booking or on-site for any additional purchases. We reserve the right to change our prices at any time, but price changes will not affect bookings that have already been confirmed. Except as expressly stated in our Booking Terms or as required by mandatory applicable law, all payments are non-refundable, and no refunds will be made available to any User who is refused admission to a Venue or who is asked to leave after entering due to a breach of these Terms, any Venue Rules, or for any other reason outlined in Section 4 (Venue conduct). If you are in the UK, this provision does not affect your statutory rights under the Consumer Rights Act 2015 and other applicable consumer protection legislation.

2. Assumption of risk

You agree to play games and use the Services at our venues entirely at your own risk. You acknowledge and accept that our venues contain inherent risks and hazards. These include, but are not limited to raised steps, high edges, slides, slippery and/or uneven surfaces, loud music, flashing lighting, errant balls or clubs or crowded or high foot traffic areas. BY ENTERING OUR VENUES, AND IN PARTICULAR OUR GOLF COURSES, YOU DO SO ENTIRELY AT YOUR OWN RISK AND ACCEPT THAT YOU ARE PERSONALLY RESPONSIBLE FOR YOUR OWN SAFETY AND THE SAFETY OF ANY MINORS UNDER YOUR SUPERVISION WHILE ON OUR PREMISES.

Our golf holes and ball dispensers contain magnets located beneath the tee markers and within the dispensers. If you use a pacemaker, implantable cardioverter defibrillator (ICD), or any other implanted or body-worn electronic medical device, these magnets may interfere with your device if it is brought into close proximity. As a precaution, USERS with such devices should keep their chest and the device area aT LEAST 4 INCHES away from the tee markers and ball dispensers and should not bend over, kneel, lie down, or otherwise position the device close to these locations. If you have any concern about whether it is safe for you to play, please consult your physician before playing. By using the Services, you acknowledge this notice and accept responsibility for observing these precautions for yourself and for any minor under your supervision.

3. Venue conduct

You must always exercise reasonable care for your own safety and the safety of others and move cautiously throughout our Venues. You must observe and comply with all rules, policies, safety notices and warnings in force at our Venues or on our Venue website, including any rules provided on Consoles, posted at our Venues or given orally by our staff or security personnel (“Venue Rules”), and adhere to all safety instructions and directions given by our course staff, management and security personnel. We operate a strict zero-tolerance policy regarding the misuse of golf equipment. Specifically, you must not: (1) raise the head of any golf club or putter provided to you above knee height; or (2) use a golf club or putter to touch any other person.

We reserve the right, at the sole discretion of our Venue manager and security personnel, to refuse admission to any of our Venues or to remove any individual from our premises at any time and for any reason. Without limiting this right, you, or any person in your party, may be refused entry or ejected if you are abusive or threatening towards our staff or any other individual; appear to be intoxicated or under the influence of illegal drugs; display or vocalize any signals, signs, phrases or symbols that are considered offensive in our sole judgment; have a health condition that may create a safety risk to you or others; fail to comply with any standard of dress or attire that may be set for that Venue; or are otherwise in breach of these Terms or any Venue Rules. We also reserve the right to refuse the service of alcohol to any individual for any reason at the sole discretion of our Venue manager, bar staff and security personnel.

To ensure the safety and comfort of all our guests, animals are not permitted in our Venues at any time, with the exception of trained service animals recognized under applicable law. We reserve the right to request evidence of registration as a service animal. Outside food and drink, including thermoses, coolers, cups or any other outside containers, are strictly prohibited in our Venues.

4. Puttshack Perks

You may choose to enroll in the Puttshack Perks program to receive special promotions, contests or sweepstakes, event notices, marketing and other communications. To enroll, you must be at least 18 years old. Your participation is subject to these Terms and any additional program-specific rules made available to you at enrollment or other times. You are responsible for all content and activity associated with your account, agree to provide true and accurate information and keep it up to date and must not impersonate any person or entity or use any name you are not legally authorized to use.

You are responsible for all activities under your Puttshack Perks account, and you must not share access with any other person. If you believe your Puttshack Perks account has been used without your authorization, you must contact us immediately at info@puttshack.com or help@puttshack.com. If we have reason to believe your Puttshack Perks account has been compromised, we may suspend it and contact you to resolve the issue.

5. Indemnities, release and limitation of liability

You agree to indemnify, defend and hold harmless Puttshack, its parent companies, subsidiaries, affiliates and their respective officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees, such as attorneys’ or solicitors’ fees) arising out of or in any way connected with any damage caused by you, or by any minor for whom you are responsible, to our venue, its contents, golf courses or any equipment; and any personal injury, death or property damage caused by you, or by any minor for whom you are responsible, to any other User, Puttshack employee or other third party.

To the fullest extent permitted by applicable law, you hereby release and forever discharge Puttshack and its affiliates, directors, officers, employees and agents from any and all liability for any illness, personal injury, death, accident or damage to persons or property arising from your use of the Services or presence at our Venues, whether or not caused by our negligence, breach of contract or fault, or any other persons for whom it is at law responsible, including any form of strict liability.

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis, without representations or warranties of any kind, whether express, implied or statutory. Puttshack expressly disclaims all such representations and warranties, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title and non-infringement, and any warranties arising out of course of dealing or usage of trade. Puttshack does not warrant that the Services will be uninterrupted, timely, secure or error-free. Nothing in these Terms excludes or limits any warranty, guarantee or other right that cannot be excluded or limited under applicable law, including, if you are in the UK, your statutory rights under the Consumer Rights Act 2015 and other applicable consumer protection legislation.

Except for liabilities that cannot be excluded or limited by law, Puttshack’s total aggregate liability to you for all damages, losses and causes of action shall not exceed the total amount paid by you to Puttshack for the Services giving rise to the claim. Puttshack shall not be liable for any indirect, consequential, special or punitive damages.

6. Intellectual property and license

The legal rights, including all intellectual property rights, in our Services, which includes our Consoles, golf ball and golf hole technology, website, applications and all content and software associated with them, are owned by us or licensed to us by third parties. The Services and its content are protected by national and international copyright laws and other intellectual property rights. All such rights are reserved. You agree not to infringe any intellectual property rights belonging to Puttshack or its third-party licensors.

Subject to your full compliance with these Terms, Puttshack grants you a limited, revocable, non-transferable and non-exclusive license to use the Services and its related software. This license is granted solely to the extent necessary for you to use the Services for its intended purpose in accordance with these Terms and for the duration of this agreement.

You may not, without our prior written consent, copy, modify, alter, create derivative works of, or disclose to any third party the Services, its supporting documentation, or any part thereof. Furthermore, you may not decompile, disassemble, or reverse-engineer the Services or its software.

7. Data protection and privacy

We are committed to protecting the privacy and security of your Personal Data. The collection and use of your Personal Data in connection with your access to and use of the Services is described in our Privacy Policy and is incorporated by reference into these Terms. Our Privacy Policy describes in detail how we collect, use and share your Personal Data and explains the rights you may have under applicable state and country privacy laws. Please review it carefully to understand our practices. By using our Services, you acknowledge that we will collect, store and use your Personal Data in accordance with our Privacy Policy and these Terms.

8. Governing law

Governing law and dispute resolution depend on your jurisdiction. If you are in the UK, these Terms and any dispute or claim arising out of or relating to them or your relationship with Puttshack are governed by the laws of England and Wales. Any such dispute, on any legal theory, will be resolved by confidential, binding arbitration seated in London and conducted in English, administered by a certified alternative dispute resolution provider under its rules then in force and governed by the Arbitration Act 1996.on an individual basis only, including disputes about the validity, scope or enforceability of this provision. You and Puttshack each waive the right to participate in a class action, collective action or representative proceeding, whether in court or in arbitration, and the arbitrator may not consolidate proceedings or preside over any form of class or representative action. The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules then in force, as modified by this provision, and governed by the Federal Arbitration Act. Any in-person proceedings shall be conducted in Cook County, Illinois. In each case, before initiating arbitration, the claiming party must give the other at least 60 days’ advance written notice of its intent to file. No action, regardless of form or substance, arising out of the Services or these Terms may be brought more than one year after you knew or should have known of the occurrence of the event giving rise to such cause of action.

9. Miscellaneous

We may amend these Terms and our Services at any time, giving notice as required by law. Amendments take effect upon posting, and your continued use of the Services constitutes acceptance. We may also modify, suspend or discontinue any Service at any time without reason. Your rights are personal and may not be assigned without our prior written consent; we may assign our rights and obligations, in whole or part, without notice. Nothing in these Terms creates a partnership, joint venture or agency, and neither party may bind the other. No failure or delay in exercising a right operates as a waiver of it. If any provision is found invalid, illegal or unenforceable, it shall be deemed deleted to the extent required, without affecting the remaining provisions. Provisions that by their nature should survive termination shall do so, including those on intellectual property, indemnities, disclaimers, limitations of liability and dispute resolution. Headings are for convenience only. These Terms, together with any documents incorporated by reference (including the Privacy Policy and Booking Terms), constitute the entire agreement between you and Puttshack and supersede all prior agreements, proposals or representations concerning its subject matter.

BY BOOKING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

25 September 2026

If you are in the United Kingdom: Puttshack Ltd, a company registered in England and Wales (Company Number: 09875975), Hanover House, 14 Hanover Square, London, W1S 1HP. Contact: info@puttshack.com or by post at Puttshack Ltd, 7 Savoy Court, London, United Kingdom, WC2R 0EX.

If you are in the United States: Puttshack USA Inc. Contact: help@puttshack.com or by post at 303 W. Erie St., Chicago, IL 60654.